Important: This Privacy Policy ("Policy") applies to all personal data collected by phpubwin ("we," "us," "our") through the phpubwin website, mobile platform, and related services. By registering an account or using the phpubwin platform, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle your data, please do not use the phpubwin platform.
phpubwin is the Philippines' premier online casino and sports betting platform, serving players across Metro Manila, Cebu, Davao, Pampanga, Iloilo, and beyond. As a platform operating in the Philippine market, phpubwin is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Policy describes the types of personal information phpubwin collects from players and visitors, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject under Philippine law. phpubwin takes data privacy seriously — your personal information is never sold to third parties for marketing purposes.
This Policy should be read together with the phpubwin Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
phpubwin collects personal data from you in the following categories:
When you create a phpubwin account, we collect information necessary to establish and verify your identity, including:
To process deposits and withdrawals, phpubwin collects payment-related information, including:
phpubwin automatically collects certain technical data when you access the platform:
When you contact phpubwin support or respond to surveys and promotions, we collect:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, date of birth, ID documents | Registration form, KYC upload |
| Financial Data | GCash number, bank account, transactions | Deposit/withdrawal forms, payment processor |
| Technical Data | IP address, device info, game logs | Automatic collection via platform |
| Communications Data | Support chats, email, survey responses | Direct submission by player |
phpubwin uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012, phpubwin processes your personal data on the following legal bases:
phpubwin does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
phpubwin engages trusted third-party service providers to support platform operations, including payment processors (GCash, PayMaya, banking partners), identity verification providers, cloud hosting services, and customer support technology providers. These providers are contractually bound to process your data only on phpubwin's instructions and in accordance with applicable data protection laws.
phpubwin may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Certain game providers integrated into the phpubwin platform may receive limited technical data (such as player session tokens) necessary to deliver their games. These providers do not receive your full identity or financial data.
In the event of a merger, acquisition, or sale of phpubwin's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
phpubwin retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and reporting obligations. The following general retention periods apply:
When personal data is no longer required, phpubwin will securely delete or anonymise it in accordance with our internal data disposal procedures.
phpubwin implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While phpubwin takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phpubwin login credentials and for notifying us immediately if you suspect unauthorised access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phpubwin will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
phpubwin uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the phpubwin platform.
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phpubwin platform. phpubwin does not use third-party advertising cookies or share cookie data with external advertising networks.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpubwin:
To exercise any of these rights, please contact the phpubwin Data Privacy Officer at the email address provided in Section 12 of this Policy. phpubwin will respond to verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
The phpubwin platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. phpubwin does not knowingly collect personal data from individuals under the age of 21.
If phpubwin discovers that personal data has been collected from a person under 21 years of age, the associated account will be immediately closed, all data will be deleted in accordance with our retention policy, and any funds held in the account will be handled in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered an account on phpubwin, please contact our support team immediately so that we can take appropriate action.
phpubwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised accordingly whenever material changes are made.
Where changes are material, phpubwin will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the phpubwin platform following notification of changes constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how phpubwin protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by phpubwin, please contact our Data Privacy Officer:
Email: [email protected]
phpubwin's Data Privacy Officer is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. All data subject requests and privacy-related complaints will be handled by the DPO in accordance with NPC guidelines. phpubwin aims to acknowledge all privacy enquiries within five (5) business days and to resolve them within thirty (30) days.